Terms and Conditions

1. Acceptance of Terms

By using Chatelier, you agree to these terms. If you disagree, please do not use our service.

2. Privacy and Data

Conversations are processed locally in your browser and not stored on our servers. We collect only essential information for order processing through Stripe. Your data is not shared with third parties except as required for order fulfillment or by law. For more details about how we process and handle your data, please visit our FAQ page.

3. User Requirements

  • Must be 18 or older
  • Must not use the service for illegal purposes
  • Must provide accurate information

4. Liability

Service is provided "as is" without warranties. We are not liable for any damages resulting from service use.

5. Intellectual Property

While you retain rights to your original content, you grant us a license to create and deliver the artwork you order. Our designs, logos, and service features are protected by copyright and other intellectual property laws. Our service utilizes open-source software components, which are subject to their respective licenses.

6. Payment and Refunds

All payments are processed securely through Stripe. Refunds may be issued on a case-by-case basis according to our refund policy. Please contact our customer service for refund requests. For more information about our refund policy, please visit our FAQ page.

7. Contact

Questions? Contact hello@chateliers.com

Last updated: January 2024